Why doesn't vpn open on start up when settings states it will?
Do you have the VPN set to connect at startup automatically and this doesn't happen?
If this is the case, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels available here:
Let us know what was the reason behind this.
Thanks - will try that as it's set exactly as you stated - cheers