i havre my windows 11 laptop configured to autostart bitdefender...but it fails to autostart...it shows up in my hidden icon tray greyed out
and i have to manually start Bitdefender on every occassion
how do you fix this
Try repairing your bitdefender product: https://www.bitdefender.com/consumer/support/answer/13429/
If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/
Depending on the product you've selected and the type of issue you are facing, you can get in touch with a support representative either by email, chat, or phone.
If you choose email, you will receive a ticket number in your registered email. Kindly, generate and attach the following logs to the ticket number that you received on your registered email:
Generate Bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/
Generate Bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/
Generate Bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/
If the generated logs are larger in size, you can upload them to Google Drive or WeTransfer (with a 7-day link validity for free users). Alternatively, you can ask the support team to provide you with the online link and password for Bitdefender Cloud, where you can upload the logs and share the upload link with the support team.
The support team will respond to the same email within the next 24-48 hours, excluding weekends.
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)