Bitdefender 27 installed but at full stop after Thunderbird 115 update from 102.

Wiley

I can see that the Thunderbird 115 update pulled a reference to Bitdefender Toolbar, but it is only a reference and can't be accessed to assure that it is alive. Any ideas?

Flexx

https://community.bitdefender.com/en/discussion/97261/bitdefender-27-installed-but-at-full-stop-after-thunderbird-115-update-from-102

Can you elaborate your issue in detail.

Regards

KinNC

I think I might have the same or a very similar problem:

I had had the Bitdefender Spam toolbar at the top of my main Thunderbird mail screen, but it vanished after 115 got installed and I can't figure out how to get it back.

Thunderbird itself shows the toolbar as active, but also shows a note indicating it can't be disabled, and although I press the radio button to inactivate the toolbar, it's always shown as active the next time I open Thunderbird.

I'm guessing this is a problem in the new Thunderbird 115, but if anyone as any advice from the Bitdefender side, I'd be pleased to see it.

tlgrooms

This just happened to me. Have been unable to restore the toolbar. It appears it's not filtering out the spam addresses I had stored in it as well. It still shows on in Thunderbird and Bitdefenderr and I have tried turning off and back on in both but still nothing.

Were you able to get yours going? I am now running Thunderbird 115.3.3

Flexx

https://community.bitdefender.com/en/discussion/comment/329065#Comment_329065

https://community.bitdefender.com/en/discussion/comment/329844#Comment_329844

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

Regards