Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bitdefender VPN blocking connection with other devices in local WiFi network

Options
Caps1986
Caps1986
in VPN

When connected to to the vpn, I cannot connect or find other devices using the same WiFi connection. I have a new Philips home appliance that I can operate when connected to it via WiFi and not connected to the vpn, but the moment I start using vpn, the connection is interrupted and nighter my phone (tested on iOS and Android) and the appliance can see each other

Comments

  • Alexandru_BD
    Alexandru_BD admin
    Options

    Hello @Caps1986,

    The VPN will change your IP address, so basically you are in another network and that's why you can't find the other devices using the same Wi-Fi connection. If the connection is made only via Wi-Fi and there is no app that can be routed outside the VPN connection by utilizing split tunneling, then unfortunately I don't see a solution here.. If there would be apps such as xiaomi home, or samsung, they can be routed through split tunneling.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • Caps1986
    Caps1986
    Options

    Thanks for the response. I can live with this, is just an inconvenience

All Time Leaders

Categories

Defenders of the month