Identity Theft Protection only in USA?

BitDefender often reminds me about the Identity Theft Protection, but apparently one cannot create an account if not located in the USA. The Country dropdown is simply grayed out and cannot be selected. Why is that?

Regards, Henrik

Best Answer

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 ✭✭✭✭✭
    Answer ✓


    Bitdefender Identity Theft Protection is available for USA only, as registration requires a valid Social Security Number.

    Since you are from (i assume) Denmark, Bitdefender Identity Theft Protection will be of no use for you.

    Bitdefender Digital Identity Protection is the right product for you:

    Bitdefender Identity Theft Protection and Bitdefender Digital Identity Protection are not identical. Although some of their functions overlap, such as Dark Web and Social Media monitoring, they target different things. Bitdefender Digital Identity Protection monitors your digital footprint to prevent data breaches and improve your online privacy. On the other hand, Bitdefender Identity Theft Protection focuses on credit monitoring to help you avoid becoming a credit fraud and identity theft victim.

    You should ask for a refund for Bitdefender Identity Theft Protection, by following the steps from this article:

    You may also obtain a refund by contacting:

    [email protected]

    within 30 days of your initial purchase or of the automatic renewal date.

    Next, you can purchase an equivalent package, such as Premium Security + Digital Identity Protection. The Support teams may also suggest other options and perhaps they can convert your current package and sort this out for you.

    You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!