Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
when you renew your subscription does it honour your existing contract period?
I am in the UK and my subscription was due to end late December. I renewed early and they re-started my subscription in late November when I renewed. So now I have been charged twice for the same month. Does anyone out there have the same problem, or better still a solution?
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Comments
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This article might be of some assistance:
The easiest way not to lose days is to renew at Bitdefender directly to add to your existing Central account. Otherwise, you often have to go through some extra steps. Auto-renewal is another option, but it is more expensive since you don't get any discounts, but you don't have any possible renewal hassles either.
Don't hesitate to post back here if you still require assistance.
Have a great day.
Regards,
Phil
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