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How may I get 2FA for Bitdefender on my phone?

pdxmatthew
pdxmatthew
edited December 2023 in Central and Subscriptions

The instructions say to turn on 2FA & then scan the QR code, but there is no QR code.

Answers

  • Alexandru_BD
    Alexandru_BD admin

    Hello,

    You can use an authenticator app to generate a code each time you want to sign in to your Central account. If you would like to use an authenticator app, but you are not sure what to choose, a list of recommended apps is available.

    • Click USE AUTHENTICATOR APP to start. To sign in on an Android or iOS-based device, use your device to scan the QR code. To sign in on a laptop or computer, you can add manually the displayed code.
    • Click CONTINUE.
    • Enter the code provided by the app or the one displayed at the previous step, and then click ACTIVATE.

    Taken from this article:

    https://www.bitdefender.com/consumer/support/answer/1581/

    Let us know if this worked for you.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • Gjoksi
    Gjoksi mod

    Hello.

    To add here, i use Authy as an authenticator app for my Bitdefender Central accont and never had any issues with the app and my Bitdefender Central account.

    Regards.

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