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bitdefender vpn

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gatoandaluz
gatoandaluz
edited January 3 in VPN

lleva dos dias sin poderse conectar esta continuamente desconnectando........

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  • Alexandru_BD
    Alexandru_BD admin
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    Hello @gatoandaluz and welcome to the Community.

    There are a few questions to ask here. I'll write them in English, since I don't speak Spanish.

    First, does the VPN fail to connect or disconnects itself on multiple servers, or does this happen for a particular server only?

    Does it happen when using WI-Fi or LAN or both? Have you tried multiple networks?

    Does the VPN return an error message when this happens?

    On what operating system are you encountering this and what VPN version do you have?

    Check if the below articles help:

    https://www.bitdefender.com/consumer/support/answer/11311/
    https://www.bitdefender.com/consumer/support/answer/35096/

    These serve more as general guidelines for things to check, since there are insufficient details for us to accurately diagnose the source of the connection problem.. If you can share with us the specifics, we'll do our best to help you out, in the event the issue persists.

    Regads,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

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