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Old MacAfee file blocking BitDefender install

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kewpubs
kewpubs
in Install & Updates

My laptop crashed and I had to recover it back to my 2018 Windows 10 original configuration. MacAfee came with it, and had 2 entries in apps. I was able to delete one. BitDefender VPN reinstalled fine, but I'm unable to reinstall BitDefender Security because the remaining MacAfee file refuses to delete. It says "Cannot find page."

Any advice on how to get rid of MacAfee? BD refuses to proceed with installation otherwise. Thanks.

Best Answer

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Answer ✓
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    Hello.

    First, follow the steps from this article:

    https://www.mcafee.com/support/?articleId=TS101331&page=shell&shell=article-view

    Next, install Bitdefender.

    Regards.

Answers

  • kewpubs
    kewpubs
    Options

    Gjoski, thank you! The McAfee uninstall tool said it "failed" after two tries, but it did remove enough to satisfy BitDefender and I was able to reinstall BD with no problems. Success!

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