You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Activation problem
Hi all, iam getting sick of the difficulty to activate bitdefender.
Bitdefender central sais currently active subscription, while bitdefender tells me i only have so many days left of my free trial and offers a buy now window.
It dosent give me the option to enter any activation key.
Any advice please..
Nic
Comments
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Hello.
First, log out from your Bitdefender Central account.
Next, on your Window device with Bitdefender installed, open the Bitdefender program and do this:
In the next dialog boxes enter your e-mail and password that you used for your Bitdefender account and subscription and click on "Sign in".
You are done.
Wait a few seconds and sign in back to your Bitdefender Central account.
That should solve the issue.
If that didn't help, try uninstall/reinstall the Bitdefender products on both Windows, by using the Uninstall Tool:
Finally, if that also didn't help, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
because ONLY THEY can have access to your Bitdefender Central account and your activation code.
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Regards.
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