How do I, as a web developer, diagnose a blocked page?
I'm a web developer, and Bit Defender is reporting that a domain I work on is dangerous, and has subsequently been blocking pages when I try to access them. I've been working on this domain for years, and the reporting only recently started. How can I get some details as to what Bit Defender is using to determine why it should block my domain?
Best Answer
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First, check your website on VirusTotal. If everything appears to be in order, proceed to the next step.
Check your website for expired certificates or any other issues using the following websites:
If everything still seems to be functioning correctly, kindly contact Bitdefender support by visiting:
Based on your chosen product and the specific issue you're encountering, you'll have the option to connect with a support representative via email, chat, or a phone call.
If you opt for email support, you will receive a ticket number at your registered email address. In response to that email, you can inquire with the support team regarding the website and ask them to obtain information from the malware research team to request clarification on why the website was initially blocked. The support team will typically respond within 24-48 hours, excluding weekends
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Bitdefender Ultimate Security Plus (user)
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