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Auto Connect with Android phone not functional

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On my android phone, I have the VPN "auto connect" selected "ON" whenever it connects to a public wi-fi or unsecured network. However, it never does. I always have to turn it on manually.

Comments

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Options

    Try uninstalling and reinstalling the product.


    If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

    Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

    If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Alexandru_BD
    Options

    Hello @Tray,

    Reistalling the app should normally fix this behavior, IF it's not related to the app permissions.

    Check this article for more context:

    Let us know if the issue could be solved.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user