VPN will not connect.
After installing my subscription of Bitdefender Premium VPN with my own account in Bitdefender Central on a windows 10 desktop over a previously shared subscription of Bitdefender Total Security with VPN , the upgraded VPN interface is unable to connect to the internet. I am getting a message in the IP address box NO NETWORK CONNECTED and to RETRY.
Incidentally the same subscription VPN worked after installation on a laptop using the same method of installation, only difference was the VPN interface on the laptop did not have the upgraded interface.
Will appreciate any help since Bitdefender Support was unable to provide a solution up to the time of this posting.