VPN on MAC

Zso

Hello everyone.

I have a problem with Bitdefender VPN for Mac. On a Macbook Pro from 2023 it start automatically and connects to the VPN server. On a Mac Studio in stats but doesn't connects and the same issue in with a Macbook Pro from 2012. The settings are the same on all 3 devices.

Also I have 2 devices with Win10 and no problem there.

Dose anybody had this problems?

Thank you for you answer.

Flexx

https://community.bitdefender.com/en/discussion/98552/vpn-on-mac

Try uninstalling and reinstalling the Bitdefender product.

If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Depending on the product you've selected and the issue you're facing, you can reach a support representative via email, chat, or phone.

If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket for macOS:

Bitdefender BDsysLog for macOS: https://www.bitdefender.com/consumer/support/answer/11198/

Bitdefender BDProfiler log for macOS: https://www.bitdefender.com/consumer/support/answer/1863/

If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.

Regards