Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

VPN and SafePay issues.

Options

I have the issue of BitDefender VPN not connecting in SafePay. I have VPN set to start with windows and it's set to connect when SafePay starts. I am using a fresh install of BitDefender for Netgear as of 1/23/2024 and it's still not connecting in SafePay. The build is 27.0.25.115. I was on version 26 when it started. The VPN version is 26.0.2.1. This happens on 2 different computers, one is Windows 10, the other is Windows 11. I have run manual updates and VPN continues to show as disconnected in SafePay.

Comments

  • sfs
    Options

    I am having the same problem with latest VPN 27.0.3.39. It was marginal before but now I cannot get the VPN to enable in Safepay at all. Since this is the majority of my VPN usage it is making this investment worthless. Please fix ASAP!