Deleting Legitimate Files.

robertnyjan

In the last two days BD IS 2008 has deleted two legitimate HP files on my hard drive. These files have been there for well over a year. I have no way of getting them back. I've gone and changed the Real Time protection actions to 1] Move to Quarentine & 2] Move to Quarentine. It had been 1] Disinfect & 2] Move to Quarentine. Will this stop BD from automatically deleting legitimate files?? I just renewed for a year and this is really unacceptable.

alexcrist

Yes, BD won't delete any files with those settings.

My favorite settings (and the ones I recommend) are Deny access and continue. Detected files are kept in place, no changes occur to the system, but all access is denied to detected files. In case they are real infection you can take manual actions (delete the file) and in case they are legit (false positives), you can submit the files for analysis (or just add them to exclusions).

Cris.