Network Printing Blocked!

stuartdole

I just installed the "upgrade" to BD 2009 Internet Security, and now network printing fails - can't connect is what the print spooler says. I managed to get a document to print last night (panic, I was teaching a class) by turning off the firewall in BD (until reboot), running the Network Installer (control panel), and power cycling the printer a number of times, and when I rebooted my own PC the document printed (!), but this morning when I powered up I can't print again. I sent an email to "support@bitdefender.com" - with all the attachments they want, and I'm hoping for something useful, but I'm not holding my breath. I also tried messing with the firewall rules, but it's not clear how they are supposed to work. How do you be sure the spooler is allowed? How are mere mortals supposed to cope with this?

Any ideas on what might be wrong? Or an easy work-around?

Happy trails,

Stuart

stuartdole

Hi, it's me again. I just got an email back from tech support and the problem is solved. I needed to do two things in the firewall section - enable network connection sharing and set the network type to "trusted local".

I'd like to suggest, if any BD developers troll this forum, that this might be built into the install process - if the installer can't detect that there is a network printer on its own, to ask the user and make the settings appropriate for him/her. I know installation scriptsare extraordinarily complex to begin with (I've created them myself), and maybe this will help fine-tune it a bit.

Happy trails,

Stuart