two-factor login in Bitdefender Central - Wrong activation - How to fix it?

Hello,

I think I made a mistake turning on two-factor login in Bitdefender Central and now I'm unable to log in.

I read in the community that @Mike_BD could temporarily remove two-factor access so i can log in and reactivate it properly.

What data do @Mike_BD need to do that?

Could you help me?

Thank you

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Hello.

ONLY Bitdefender staff can have access to your Bitdefender Central account.

So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.

NOTE: Bitdefender telephone support is not toll-free!

Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

Regards.

Hi,

This type of inquiry needs to go through Support, we cannot disable the 2FA for user accounts on the public forum.

Thank you for your understanding.

Regards,

Alex