new VPN premium upgrade

hlee

I have Win10. Login and VPN upgraded to newest version. It will no longer connect. Went thru all of the posted suggestion, did a reset, did an uninstall, downloaded new copy and installed, will still not connect. Suggestions ?

[Deleted User]

@hlee ,

Welcome to the Bitdefender Forums. Since you followed all of the steps in the pinned post at the top of this subforum, I recommend contacting Bitdefender Support.

https://bitdefender.com/consumer/support/

Chat is the fastest way to reach them. Telephone support is not toll-free. You also have an email option.

Please post back the solution you receive. It will benefit users experiencing this problem in the future.

Have a great day.

Regards,

Phil