I have opened the file on the download bitdefender but I cant get it to install

Laurie A R Smith
Laurie A R Smith
in Install and Updates

Answers

  • Flexx
    Flexx mod
    https://community.bitdefender.com/en/discussion/99560/i-have-opened-the-file-on-the-download-bitdefender-but-i-cant-get-it-to-install

    Can you elborate on your query.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Alexandru_BD
    Alexandru_BD admin

    Hello @Laurie A R Smith and welcome to the Community.

    As @Flexx pointed out, we would require more information in order to advise. I also have a few questions:

    1. is this a fresh install of Bitdefender?
    2. was Bitdefender previously installed on that device?
    3. do you encouter any error message when trying to install?
    4. are there any other security solutions installed on the device where you wish to install Bitdefender?
    5. are you using a standard account or an admin account when trying to install?
    6. does the installation window disappear without error?

    In the event the issue persists, we are looking forward to your response so we can help you out.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

All Time Leaders

Categories

Defenders of the month