Vpn Blocked

I am using BD internet security 2011. When the firewall is active, the VPN (Juniper Networks) is blocked, then it's deactivated the VPN works again, please help


attatched is the screenshot

post-42645-1295168242_thumb.jpg

Comments

  • Hello,


    Please provide me with the following information:


    - a screenshot of the Firewall tab within BitDefender WHEN you are connected to the VPN;


    - the support tool log as explained below;


    - try to set the network adapter for the VPN with the following settings: Network type: Home/Office ; VPN: Yes ; Stealth: Off ; Generic: Yes


    - test to see if the issue is resolved


    Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Looking forward to your answer!


    Regards,

  • Spinner
    edited April 2011

    Any news on resolution for this issue? I am having the same problem and currently there is no workaround. So for now I am using VPN with built in Windows firewall enabled and BDFW disabled...

  • rootkit
    rootkit ✭✭✭

    Hi :)


    As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.


    Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.


    Please check out this announcement:


    http://forum.bitdefender.com/index.php?act...f=241&id=42


    Thank you.