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Internet Slowdown And Seccentre.exe Error Message

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Hi


My internet is running really really slowly since I installed BitDefender 2011. Using the tab which showed me how much BitDefender was working it was on full bars whenever I was on the internet.


I use Firefox (current version installed) and have just gone in and updated my Antivirus Advanced settings to remove the tick on AVC.


I also have twice now got a seccentre.exe application error: the instruction 0x04d1c4ee referenced memory at 0x00000121. The memory could not be read. Click OK to terminate the program.


I have also run the program to get a report which I can email to you.


Please help.


thanks


Gill

Comments

  • Hi GillK,


    I have created a ticket on your behalf and sent you instructions via email on how to start troubleshooting. Please check your email associated with your Forum account and send me the requested info. Your ticket ID is: 201104281005975 .


    Thank you!