[resolved]Can't Open Some Of My Games After Installing Bitdefender Antivirus Pro 2011

navy5465
navy5465
in Firewall

hello there,


i can't open some of my games after installing the bitdefender antivirus pro 2011, the said games works fine before i install the program


heres the screenshot:


bitdefender.jpg


when i double click the two this what appears


heres the screenshot:


bitdefender2.jpg


and when i click the other one this what appears


heres the screenshot:


bitdefender3.jpg


i tried to exclude them in the shield protection but nothing happens it still blocking it


heres the screenshot:


bitdefender4.jpg


btw im using windows xp professional service pack 3


dual core computer


any help?


sorry for my bad english

Comments

  • Unknown
    Unknown

    Hello,


    Please disable AVC module and let me know if the issue persist. Also, try to see if the issue is resolved if you add ALL files as exceptions into "Exclusions" tab.


    Regards,

  • navy5465
    navy5465
    Hello,


    Please disable AVC module and let me know if the issue persist. Also, try to see if the issue is resolved if you add ALL files as exceptions into "Exclusions" tab.


    Regards,


    i disabled the avc module and i can play now thanks for the help <img class=" />

  • Unknown
    Unknown

    Glad I could help :) Please note that by default the AVC comes as enabled on a medium-high level so it's normal to expect a possible restriction when running a game.


    I will consider the case resolved therefore the topic is now closed. If you have any further queries feel free to open a new topic.


    Best regards,

This discussion has been closed.

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