[resolved]Av Is Turned Off, But Still Blocks Apps?

Snacko
Snacko
in Antivirus

Ok, I have a flight simulator called IL2 Sturmovik 1946. It is modded and installed in 'X:\My Programs'. UAC is OFF. But I am having problems getting it to run. Sometimes the app cannot write to the game folder. But every time, BitDefender AV terminates the app!!


So, I turn BitDefender AV and Firewall OFF, and it still sees me run the app and terminates it!! WHY is BitDefender Antivirus still running AFTER I turn it OFF????? <img class=" />


See the attached picture. AV is OFF, and I even have the entire folder Excluded, as well as the il2fb.exe in the allowed Firewall programs list and Game Manager list. What the heII is going on here?? 3 Other guys that I fly with who also use BitDefender have this same problem!!


post-26117-1309784162_thumb.jpg

Comments

  • BitMonts
    BitMonts

    For me It was as simple as going into advanced settings and excluding the programs executable.


    (I thought this was accomplished in the exclusion tab, were I excluded the whole folder. Apparently, this area only excludes files and folders from the scanning process, where the advanced tab provides exclusion from protection).

  • Snacko
    Snacko
    edited July 2011

    Yes, on the Antivirus screen/Shield Tab I also clicked the Advanced Settings button and have my il2fb.exe listed there as 'Allowed'. So, both the folder and .exe are Excluded and Allowed, and BitDefender AV is OFF.


    EDIT:


    Oops, I am running the game off of my X: drive and I just noticed that on that Exclusions page I have the game on C: drive excluded.


    I just added X: il2fb.exe to the list and now it works. Hmm... Thanks for getting me to check that again BitMonts!! :D

  • Snacko
    Snacko
    bitdefenderil2fix.jpg
  • Unknown
    Unknown

    Hello,


    The reason why the game was blocked by the AVC / IDS feature and not by the Real Time Protection one. There are two types of exclusions: one from scanning (Antivirus -> Exclusions) and the second one for AVC / IDS (Antivirus -> Advanced Settings -> Exceptions).


    I am glad to see that you managed to resolve the issue on your own, feel free to contact us anytime with any future queries that you may have !


    I will consider the case resolved therefore the topic is now closed.


    Best regards,

This discussion has been closed.

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