Online Game Cant Open

Dear Tech. Support,

i really doubt, after i install bitdefender, i cant play online games. suddently restart by it self.

maybe because mdsetting.xml ?? can i delete this ??

please help me to fix this problem as early as possible.

Thanks.

DnV

32-bit operating system

2.00GB RAM

Windows Vista

Intel® Pentium® CPU T3200 @ 2.00 GHz 2.00GHz

File: http://www.sendspace.com/file/foitup

Hello,

Please explain what you mean by "suddenly restart by it self" - you mean the game or the PC ?

Add the game EXE file to exclusions under Antivirus >>> Advanced Settings >>> Exclusions (the AVC / IDS exclusions list NOT the Real Time Protection one) then test to see if the issue still occurs.

You have a screenshot attached to show you where you need to add the file as exclusion.

Hi Dany,

Yes, my PC was restart. I been talking with Michael in online chat, but not solved yet.

The issue still occurs.

and i Add the game EXE file to exclusions under Antivirus >>> Advanced Settings >>> Exclusions (the AVC / IDS exclusions list NOT the Real Time Protection one) but still the same.

there is any way to do?

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awaiting your positive reply.!! Dany..

thanks