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Quickscan Installation Question

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elsmoko
elsmoko
in Installation

While attempting to run Quickscan Free Online Scanner


I was prompted to look for a bar (prompt) to install some


supporting software (Active X ?). This bar does


not appear in the applet (or browser). Is this a


common occurance > perhaps due to high website


traffic, etc?


Can you offer a link to this necessary (Active X ?)


software so that it can be downloaded / installed


manually so that I am able to use Quickscan?


Thank you,


Ken Boardman

Comments

  • Unknown
    Unknown
    edited October 2011
    Options

    Hello,


    What browser are you using to perform the quick scan? Do you receive any error?

  • elsmoko
    elsmoko
    Options
    Hello,


    What browser are you using to perform the quick scan? Do you receive any error?


    IE 8, No error message.


    Thanks for responding,


    Ken

  • rootkit
    rootkit ✭✭✭
    Options

    Hi


    Thank you for your reply.


    I am sorry for the delay of our answer and I hope to assist you in a timely fashion from now on. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created.


    Have you tried to run it in another browser?


    Thank you.

  • elsmoko
    elsmoko
    Options

    Temporarily disabling my IE popup blocker corrected the issue.


    Best regards,


    Ken Boardman

  • rootkit
    rootkit ✭✭✭
    Options

    Hi


    Thank you for your feedback.


    Situation resolved.


    I declare this topic closed.


    Have a nice day.

This discussion has been closed.

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