[resolved] Coupon Code Not Confirmed In Email
When I purchased Bitdefender Total Security 2012, I used a coupon code which brought the price down from $79.95 to $56.76, however the confirmation email still reflects the original price. I would like to make sure I don't get charged the original price when I used a coupon code that was accepted by the cart.
Comments
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Hello Andrew,
I checked the database from our online store and noticed that you were charged the whole price and no discounts were applied. Since the order is already completed, would you accept a 4 month extension on the subscription time?
Regards,
George0 -
Hello Andrew,
I checked the database from our online store and noticed that you were charged the whole price and no discounts were applied. Since the order is already completed, would you accept a 4 month extension on the subscription time?
Regards,
George
Hello George,
Yes, I would accept and greatly appreciate a 4 month extension on the subscription time.
Thank you.0 -
Hello Andrew
My colleague George will extend your license key with 4 moths and will post here when the change has been made.
Thank you.0 -
Hello Andrew,
Thank you for accepting the offer.
I updated the subscription time on your license key, as stated in the confirmation email.
Regards,
George0 -
Thank you so much George, I greatly appreciate it.
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Hello Andrew
Thank you for your feedback.
Since this case was resolved, I declare this topic closed.
Take care.0
