Parental Control With Time-limit Don't Block Skype

rsousa
rsousa ✭✭
in Firewall

Hi,


I'm having an issue with Parental Control with Time-Limit is not blocking Skype when time-limit is reached.


Does any one having the same issue?


Thanks


RS

Comments

  • rootkit
    rootkit ✭✭✭

    Hi


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Thank you for the logs.


    The best way to solve this issue is to reinstall the product(you have some corrupted files).


    First of all, please make sure Skype is up to date.


    After that, follow the steps from here:


    http://forum.bitdefender.com/index.php?act...f=241&id=44


    Take care.

  • rsousa
    rsousa ✭✭

    Thanks for your support. I will try to reinstall.


    TIP: Why not Update Engine don't detect this corrupted files automaticly and download them again...


    BR


    Hello :)


    Thank you for the logs.


    The best way to solve this issue is to reinstall the product(you have some corrupted files).


    First of all, please make sure Skype is up to date.


    After that, follow the steps from here:


    http://forum.bitdefender.com/index.php?act...f=241&id=44


    Take care.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    The update engine is set to detect corrupt files that are vital for the product.


    In your case, the corrupted files is the one that keeps the settings.


    Let me know if you have other questions.


    Take care.

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