A/v Preventing A Back Up

sethm1
sethm1
in General talk

XP Home SP2


Bit Defender Int Sec 2008


I have 2 External back up drives.


I am trying to make a back up of my back up - from one hard drive to an new one.


The Antivirus preventing some files from copying - such as a old anti-spam tool I have. So most of the conflicts seem to be "security" related and that BD thinks I am installing something I shouldn't.


SO - whats the work around?


Do I turn off the A/V during the back up process?

Comments

  • alexcrist
    alexcrist ✭

    Hello sethm,


    What exactly is the error? Does BD alert you that some files are infected, or you just get some Access denied errors (without actually BD alerting anything)?


    Cris.

  • sethm1
    sethm1

    yes - the BD A/V is saying there is a virus.


    The saved items are down loaded programs from known sources.

  • alexcrist
    alexcrist ✭
    edited October 2007

    Then there are two possibilities:

    1. either the files were infected
    2. either this is a false positive
    Either case, put the reported files in a ZIP file protected by the password infected and upload them in a new thread in the Malware section. BD Virus Analysts will take a look at them and, if necessary, they'll remove detection.


    Cris.

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