Please Help Me!

jingu7
edited April 2012 in Antivirus

Hello!!!!!!!! everyone.....When I do a full system scan in bitdefender,it skipped about 25000 item and 1000 password protected items.So, what can i do?I thought that bitdefendr is good but it skip files and pleaseeeeeeeeeeeeeeeeeeeeeeeeee tell me a way to stop this.


Your answer will be highly appreciated!!!!!!!


please reply quickly......god will bless you guys .

Comments

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Welcome to the forums!


    You have here a topic about this subject:


    http://forum.bitdefender.com/index.php?sho...=18526&st=0


    Conclusion: you don't have to worry, the product is functioning as designed.


    Take care.

  • Hello :)


    Welcome to the forums!


    You have here a topic about this subject:


    http://forum.bitdefender.com/index.php?sho...=18526&st=0


    Conclusion: you don't have to worry, the product is functioning as designed.


    Take care.


    sir i have bitdefender 2012 and the problem is going on and on .please stop this.....help me as soon as you can...............................................

  • rootkit
    rootkit ✭✭✭
    edited April 2012

    Hello :)


    Have you read the information posted in that topic?


    Is not an issue, you don't have to worry.


    BitDefender has a feature called SmartScan, which decreases the duration of the scan by adding clean files to a cache so that they will be skipped at the next scan if the files have not been accessed or modified in any way. If a file that is already present in the cache is accessed, then it will be removed from the cache.


    The "Cache" created by Bitdefender is the same for all types of scans*, also for all the scanned files . Once you ran a scan, the clean files are moved to this Cache. Also, BitDefender is scanning all the files and processes accessed in real time. These are also added to the same cache if they are clean.


    Only the clean files are moved to this Cache. When you will start a scan, BitDefender will first check this Cache in order to know what files it will skip. Also, once a file from the Cache is modified, it will automatically be removed from the cache list and BitDefender will scan it again in order to make sure the file is clean.


    Take care.

  • Christian!!!!!! you are the best technician I had ever met,you are awesome and wonderful........So it means that if bd skip any amount of file,at last it is safe...........Thanx.I hope BD continue to have this kind of support........Please can you tell me that will you help me in my other computer problems excluding those of BD?????????????????????????????????

  • Skipped items have been discussed in this topic "http://forum.bitdefender.com/index.php?showtopic=18526"

  • HIIIIIIII everyone....I want to make jaguar and christian my friends in bitdefender forums how can I ?

  • rootkit
    rootkit ✭✭✭

    Hi :)


    You can enter in the profile and click Add as fried link on the left side.


    Take care.