Key Not Working On Bdis

anand20689
anand20689
in Installation

Hello,


I have bought a new key of internet security 2012. i added it to my Bitdefender account sucessfully, however when i tried to update the on BDIS software it says "We were not able to validate the license key you entered. please try again ....." I raised the issue with Live assistance team, but still i havent received any reply (please check tickets). I am using BDIS 2013 in 1PC and BDIS 2012 in 1 PC (both have windows 7), but both does not accept the key.


Please provide me the alternate key, or make the key work.


Regards,


Anand.

Comments

  • rootkit
    rootkit ✭✭✭
    edited July 2012

    Hello Anand :)


    Welcome to the forums!


    Please send me a PM with your current license key and your email address.


    DO NOT POST THEM HERE ON THE FORUMS!


    Thank you!

  • anand20689
    anand20689
    Hello Anand :)


    Welcome to the forums!


    Please send me a PM with your current license key and your email address.


    DO NOT POST THEM HERE ON THE FORUMS!


    Thank you!


    Hello,


    As per your request i have sent you the detail as PM. please have a look into it.


    Regards,


    Anand.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    I forwarded your request to the Customer Service Department and you will receive soon another license key.


    Thank you!

  • rootkit
    rootkit ✭✭✭
    edited July 2012

    Hello :)


    Please check you PM, I have sent you a new license key to register the English version of Bitdefender 2013.


    Thank you!

  • anand20689
    anand20689
    Hello :)


    Please check you PM, I have sent you a new license key to register the English version of Bitdefender 2013.


    Thank you!


    Thanks for new key. It works.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    You are most welcome!


    I declare this case resolved.


    Take care.

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