Everything Crashes

tiffer23
tiffer23
in General

Once again i have purchased a new product, once again its all going to pot. since i have installed 2013 total security MSN won't load properly, my laptop takes 4 times as long to start up and 10 times as long to shut down, when it does eventually load the new desk top icon crashes (every time i load my laptop when i have time to wait) and i have to restart again, can i just get my money back and go to someone else as i've just had enough of having to send messages like this for the coming 2 or 3 months.

Comments

  • berryracer
    berryracer

    you will never get a reply. uninstall it and bite the bullet


    I am doing the same

  • rootkit
    rootkit ✭✭✭

    Hello tiffer23 :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

  • raja99
    raja99

    same problem , After installing Internet security 2013 everything is slow computer start up is taking nearly 10-15min mean while if i did anything it is going to hang. After that i uninstalled the program net connectivity is lost, I changed my os. we are expecting a best secutiy solution but!!!!

  • rootkit
    rootkit ✭✭✭

    Hello raja99 :)


    We will continue the discussion over here:


    http://forum.bitdefender.com/index.php?sho...st&p=151358


    Thank you!

  • tiffer23
    tiffer23

    Any news Christian?

  • tiffer23
    tiffer23

    This is a joke. I demand a refund.

  • tiffer23
    tiffer23

    The only positive thing i can say is how quick i got my refund. Got the same package with someone else for half the price and everything is working ok.

  • rockysama
    rockysama
    same problem , After installing Internet security 2013 everything is slow computer start up is taking nearly 10-15min mean while if i did anything it is going to hang. After that i uninstalled the program net connectivity is lost, I changed my os. we are expecting a best secutiy solution but!!!!


    I noticed that too. I've noticed when I'm watching flash video's a lot of time it freezes. On top of that a 2hour scan? LOL my scans have always been only ten minutes for a full system scan now its 2hours plus!!


    16gddr3 solid state drive with i7 975 extreme edition yikes!


    i hope they fix this stuff up soon because i love bitdefender, going to be ###### if I have to switch over to kasper

  • rootkit
    rootkit ✭✭✭

    Hello :)


    A product update was released. Your build should be 16.18.0.1406(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?sho...st&p=151654


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved.


    Have a nice day.

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