[escalated] Parental Control-choose Device For This Profile

Glitch01
Glitch01
in Parental control

Bitdefender 2013 Parental Control using My Bitdefender.


When creating or editing a profile, Choose device for this profile list the same user accounts for the same machine numerous times.


Deleting a machine from the list of devices you manage does not clear users/device from the list of devices.


There is no way to delete the list of users/devices under this option or have it update.

Comments

  • JTGlass
    JTGlass
    Bitdefender 2013 Parental Control using My Bitdefender.


    When creating or editing a profile, Choose device for this profile list the same user accounts for the same machine numerous times.


    Deleting a machine from the list of devices you manage does not clear users/device from the list of devices.


    There is no way to delete the list of users/devices under this option or have it update.


    I have this exact issue!


    I have even submitted a support ticket, however only received a reply email stating more information on what Parental Control is within Bitdefender Internet Security. For me the more important issue is that every time Bitdefender 2013 Parental Control re-adds our computer it stops monitoring for each account because its no longer selected for each of my kids' accounts. I have each child created as a limited user Windows account and each have a corresponding BIS profile created in Parental Control.


    It appears this issue has not been resolved.

  • Georgia
    Georgia ✭✭✭

    Hello,


    Thank you for your valuable feedback!


    We are already working on implementing a button for device removal in Account Settings from Parental Control online. The button will open a list with all the devices where the user has/had Parental Control agent installed.

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