Phone Locked With Bd Mobile. How To Unlock?

Mario5000
Mario5000
edited January 2022 in Mobile Security

I was testing the remote functions of the Anti Theft function on my newly paid Bit Defender Mobile security. Have Android 4.1.1 in an S3 Samsung.


So the phone locked correctly. Now I want to unlock it. This should be pretty straight forward, but it isn't. It gives me a screen and a number pad. I type the application password ... nothing happens.


So, what password is one supposed to type to unlock the phone??? HELP.

Comments

  • alexx69
    alexx69 ✭✭

    Hello Mario5000 and welcome to the forum,


    Try to remember the password that you "typed" and "re-typed" in your Anti-Theft module(Actions<Lock).


    You need 4 digits!


    Regards.

  • Mario5000
    Mario5000
    Hello Mario5000 and welcome to the forum,


    Try to remember the password that you "typed" and "re-typed" in your Anti-Theft module(Actions<Lock).


    You need 4 digits!


    Regards.


    Thank you, that was useful. I had entered an 8 digit password !! (Actually Bit defender asks for a pin "4-8 digits"). So thats why it didn't work. I typed the first four digits in the cel phone and it worked. I hope this helps someone else.


    Thanks for the hint.


    Mario

  • alexx69
    alexx69 ✭✭
    Thank you, that was useful. I had entered an 8 digit password !! (Actually Bit defender asks for a pin "4-8 digits"). So thats why it didn't work. I typed the first four digits in the cel phone and it worked. I hope this helps someone else.


    Thanks for the hint.


    Mario


    Hello Mario5000,


    You´re welcome :)


    Regards.

  • Glad
    Glad
    I was testing the remote functions of the Anti Theft function on my newly paid Bit Defender Mobile security. Have Android 4.1.1 in an S3 Samsung.


    So the phone locked correctly. Now I want to unlock it. This should be pretty straight forward, but it isn't. It gives me a screen and a number pad. I type the application password ... nothing happens.


    So, what password is one supposed to type to unlock the phone??? HELP.


    Go to https://my.bitdefender.com


    Log in


    Anti-Theft


    Left hand side of your screen you will see -> Actions


    Down the Actions you will find 3rd Option Called LOCK


    Enter new pin and reenter same pin again.


    This way it will reset your new pin on your mobile.

All Time Leaders

Categories

Defenders of the month