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Bitdefender Windows 8 Security

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VX88
edited February 2013 in Antivirus

Hi. :wub: My name is Vanessa & i am new to bitdefender and its forums. I'm having a problem. I scan for vulnerabilities and it says i have important critical updates to install and when i do they fail? I do not understand and its not exactly telling me what i can do about it. Can anyone help?


Exactly what the error message says:


Event Details:


The following Windows updates failed to be install.


Number of Updates: 4 critical 0 optional.


Date: Friday February 15, 2013 4:28:05 AM


Critical updates:


Cumulative Security Update for Internet Explorer 10 for x 64-based Systems (KB2792100)


Security Update for Windows 8 for x64-Systems (KB2799494)


Security Update for Windows 8 for x64-Systems (KB2778344)


Update for Internet Explorer Flash Player for Windows 8 for x64-based systems (KB2805940)

Comments

  • realkaka2204
    edited February 2013
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    You let try install them by "Windows Update". I'm still using Bitdefender Windows 8 Security and I install them normally. If you still can't install, I think your OS have problem or you can search "the error code" through internet to solve problem.

  • rootkit
    Options

    Hello :)


    Please try to run this tool and let me know if everything is OK after:


    http://support.microsoft.com/kb/971058


    Take care.