Online Access Scanning
tried to resolve issue of online scanning and installed 2013 and key not valid now
Comments
-
Hi, I found your ticket ID 201304141010474 in the system. The discussion will continue via email.
Thank you.0 -
i sent my key number and still havent heard back as to why it says not valid . whoever answered email said to send screen shot of error and thats kind of hard to do when you have un-installed and re-installed bitdefender . i mentioned that in email that was what i did and then i was asked for the key which i sent and still no response ( 9 days since original email and still waiting for resolution )
mike0 -
Hello Mike, the key was invalidated due to an internal error. We are really sorry about that.
Your Bitdefender Total Security 2013 key has been re-validated and expires on 2014/07/06.
Please let me know if the on-access scanning works fine now.0 -
Thanks for the quick response. Nice to see these things around often.
0