"pending Activation" Account Problem

Liam812
Liam812
in Registration & others

Hi, just installed Bitdefender free, and when I wanted to go in to MyBitDefender, it said my account is still pending activation. I have clicked on the email before and it redirects to https://my.bitdefender.com/en_us/my/#page=m...ror=wrong_login. I have seen the same problem resolved by an admin activating the account manually. Could someone do this for me please? It is the email registered with this forum account.


Thanks, Liam812

Comments

  • Liam812
    Liam812

    Got an email from support saying they had activated after sending them a message. still not working though :\

  • Georgia
    Georgia ✭✭✭

    Hello Liam812,


    Your Bitdefender account registered with the email used on this forum is active. Is the program prompting you to complete the registration process? If it does, please follow the step from this post:


    http://forum.bitdefender.com/index.php?sho...st&p=179154


    Let me know if there's anything else I can help you with. :)

  • kyre
    kyre
    Hi, just installed Bitdefender free, and when I wanted to go in to MyBitDefender, it said my account is still pending activation. I have clicked on the email before and it redirects to https://my.bitdefender.com/en_us/my/#page=m...ror=wrong_login. I have seen the same problem resolved by an admin activating the account manually. Could someone do this for me please? It is the email registered with this forum account.


    Thanks, Liam812


    I've got the exact same problem, is it possible for one of the admins to help me ? Thanks

This discussion has been closed.

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