Internet Security build 17.13.0.551
OS Vista HP x64 SP2
Hello, my notebook got stuck in laptop mode after resuming from hibernate today on mains power.
Cause? I put the notebook to sleep and disconnected from mains while I was out for a hospital appointment, so the notebook went into hibernation from sleep mode after 5 hours as it should. to hibernate it comes back on powered by battery very briefly to save the hiberfile.sys image to HDD. this activity switched BIS to laptop mode.
when I just plugged the notebook in and turned it on it stayed in laptop mode even though the notebook has mains power. it didn't detect the power source switch back to mains.
to get round it, I turned off Autopilot mode and then turned it back on again. It seems to have sorted the issue.