[solved] Computer Slowsdown With Bitdefender

Internet Security 2014 trial version 17.16.0.773. At some seemingly random point my system slows way down. Even trying to open the Task Manager takes about 10 seconds. Opening BD takes the same. I see no unusual CPU activity which is only about 3%. Even shutting off Autoscan, Privacy, Firewall and Update does not help. The only resolution is a reboot or uninstall. I have a very fast PC, Core i7 with SSD drives. Running Windows 8 32 bit.

please try running the two bitdefender uninstall tools in windows safe mode. don't forget to make a note of the license key first though.

http://www.bitdefender.com/files/Knowledge...nstall_Tool.exe

http://www.bitdefender.com/files/Knowledge...installTool.exe

then restart windows and try installing the 2014 program again. the performance and stability should be better once you have downloaded all available database and program updates following the clean installation.

I am currently evaluating the trial version of Bitdefender Antivirus Plus. I have configured my update settings to prompt me before downloading updates. Several times each day, I receive a pop-up inviting me to download a signatures update. If I accept this, my computer becomes unresponsive and unusable for the next couple of minutes or so. Are other Bitdefender users seeing this as well?

not really. since updating have you restarted the pc? also, have you got windows defender or anything else malware prevention related running at the same time providing realtime protection in addition to bitdefender?

I don't restart the PC after downloading and installing the signatures update. Is this recommended? This would be even more disruptive than the lock-outs that I'm currently experiencing.

I don't have Windows Defender or any other real-time protection running.

My laptop has an SSD and I have noticed that the disk light is on continuously during the time that I'm experiencing the lock-out.

Any suggestions would be much appreciated. I'm finding these lock-outs very disruptive and I won't be purchasing Bitdefender if I can't find a solution.

Hello,

Please be advised that a new Bitdefender product update was recently released, which fixes the slowdown you reported here. Make sure that the Bitdefender product updates daily, and in order to do this please right click on the Bitdefender icon from the system tray and choose 'Update now'. Once the Bitdefender product will ask you to restart the computer and the build version will change to 17.18.0.808 (latest build) the issue should be fixed.

To make sure you have the latest build please right click on the Bitdefender icon from the system tray, choose 'About' and look at the 'Product Information'.

If the product does not display the build number 17.18.0.808, please repair Bitdefender by following the steps indicated in this article:

http://www.bitdefender.com/support/how-do-...ender-1155.html

We are very sorry for any inconvenience that we may have created and we remain at your disposal for further information.

Well finally bit the bullet and uninstalled bitdefender.

Causing computer slowdown , mouse cursor anomalies, gui slow to respond .

I paid for a licence for no reason other than to have it act worse than the viruses I was trying to prevent.

Sad to do it, I even went to the extreme of repaving the system and a clean install still didn't cure it .

I can't knock it's protection rating but that is of no use if it is behaving as badly as the malware you are trying to prevent .

I have Windows 8 Pro. x64 bit and having the excat same issue on 2 machines which run the latest version of Bitdefender internet security. On the third machine I still have the older version of bitdefender and it runs normal, there is no lag on that machines. It's only these two machines with the latest version which run very slow.

When I start a new application, it takes around 10 seconds for the application to start, earlier the same application would start instantly

For web browsing when I visit a page or click a like it would take ~ 10 seconds before responding and displaying any activity.

This is very annoying, after every action I need to wait few seconds(extremely annoying few seconds) before I see any response. Is there are fix for this? or is there anyone working on fixing this issue or worst is this issue even being considered?

I bought a 2 years subscription and I cannot use it if this is the performance I'll get. Please post an ETA when the issue will be fixed and what is causing the issue.

Thank you

Bitdefender folks,

Any fix yet? or any estimate/updates?

Thank you

Nope, it's even worse on 3 of my computers...uninstalling and switching back to Kaspersky