Autoscan Scans Run Into Problems
I don't seem to run into scanning problems when I manually do them. But automatic scanning seems to run into problems. I think I am better off putting BitDefender into user mode rather than autopilot. I do a system scan once a week and a quick scan every day.
Comments
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My Uncle faces similar issues, resulting in hanging of the system. Sometimes, shutting down directly becomes the only solution for us.0 -
Welcome to the Bitdefender forums.
This issue was fixed by automatic update of Bitdefender starting with the build number 17.18:
http://forum.bitdefender.com/index.php?showtopic=47401
If the situation persists and you have the latest Bitdefender build version, we need a support tool log from the affected computer, to investigate the situation and eventually forward it to our developers.
[How to check the build number]
Right click on Bitdefender icon from system tray -near the clock- and choose "About". You should see in the left side the build number 17.26.0.1106
[How to generate a support tool log]
http://www.bitdefender.com/support/how-to-...t-log-1168.html
Upload the BDSP_* archive resulted on your Desktop on a file transfer site of your choice such as http://www.speedyshare.com/ or http://www.fileconvoy.com and then reply back with the download link so we can retrieve it.
Thank you!0
