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Bsod During Installation

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Everytime I try to install I get a BSOD. The error is:


SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bdfwfpf.sys


My system is a windows 8 x64

Comments

  • Rohugh
    Rohugh ✭✭
    Options

    This is an old topic and the OP hasn't returned since posting it. However, just in case he does it is advisable to take Georgia's advice -


    If you are still dealing with this issue, please post here a support tool log to further investigate the case:


    http://www.bitdefender.com/support/how-to-...t-log-1168.html


    When a BSOD occurs, Windows writes crash information in C:\Windows\Minidump . Please send those logs too.


    You may not be able to upload the BDSP_ and the minidumps here due to their size so you can put them on www.sendspace.com or any other file transfer website and post the download links.


    Thank you!