Bit Is 2015 Always Game Mode In Autopilot!

ammjy
ammjy
in General

Windows 7 64bit pro / korean version.


Guys, i need your help.


i installed bitdefender 2015 internet sercurity.


but, i have one probelm.


in autopilot mode, profile always "GAME MODE".


i downloaded lastest version install file today.


Please, Help me.


Please, Let me know why this problom happend to me.

Comments

  • stridert
    stridert

    By the way, when you took the profile out of "Game Mode", what happens next? Does it give you an error message or switches back to Game Mode after reboot? 1.gif

  • ammjy
    ammjy
    By the way, when you took the profile out of "Game Mode", what happens next? Does it give you an error message or switches back to Game Mode after reboot? 1.gif


    Thanks you, Answer.


    After Game mode in Autopilot mode, Nothing happend. just changed bright LCD (because, i use laptop)


    Sorry, my English.

  • ammjy
    ammjy
    By the way, when you took the profile out of "Game Mode", what happens next? Does it give you an error message or switches back to Game Mode after reboot? 1.gif


    Solved!!!!!!!!!!!!!!!!!!


    i recive answer from bitdefender.


    --------------------------------------------------------------------


    Dear Minjae,


    Thank you for contacting us regarding this matter.


    Please follow the steps below to solve the situation encountered:


    -open the Bitdefender interface


    -select Tools


    -go to Profiles


    -in there, please make sure that you have the Profiles activated


    -turn OFF the "Let Autopilot manage my profiles"


    -normally, it should not activate Game Mode without being necessary.


    Minjae, please reply to this email and let us know if everything works smoothly or if you need further assistance.


    Have a great day!


    --------------------------------------------------------

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