[fixed in 18.19.0.1345] Black-screen Boot Delay On Windows 7 And 8.1
Comments
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I can't believe this. You've had the fix ready for 20 days and you still haven't released it. I've had enough of my computer booting for 3 minutes. I am uninstalling BitDefender and this will be the first and the last time I bought the license.
very disappointing.0 -
This is getting ridiculous. When is there going to be fix for this?
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Hello all,
An update on the internal work: you can expect a product update for this in mid-November.
It took longer than expected to address the issue because we had to modify the way Bitdefender on-access scan and engines function.
Thank you for your patience and understanding.0 -
Thank you for letting us know Georgia, good news.
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Hello all,
An update on the internal work: you can expect a product update for this in mid-November.
It took longer than expected to address the issue because we had to modify the way Bitdefender on-access scan and engines function.
Thank you for your patience and understanding.
thats Grt Georgia....TY for ur timely efforts....0 -
thats Grt Georgia....TY for ur timely efforts....
and what about high pc ram usage?0 -
Im having the same issue on my Asus G750JX , im using the demo version of bitdefender i like it but this black screen take 3:42 minutes to boot my pc
" /> it's too much long for me and i use my laptop on college so i hope they will release a new update to bitdefender0 -
............................ so i hope they will release a new update to bitdefender
They promised a patch for the middle of this month so it is hopefully not too far away.0 -
If 18.19.0.1345 is supposed to be the fix, it doesn't work. Still 3 minutes of black screen and occasional system freeze.
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Until Christian posts the update details we don't know if this is the one to have fixed the boot delay problem, which I agree it doesn't.
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If 18.19.0.1345 is supposed to be the fix, it doesn't work. Still 3 minutes of black screen and occasional system freeze.
One of Windows 8/8.1 best liked features is the fast start and shutdown. Since BD is advertised as fully compatible with Win 8/8.1, I never expected it to cripple any Windows feature especially the fast start. Starting my brand new desktop computer with BD takes me back to the days of Windows 3.1!
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The solution for the black screen at boot is now available in the latest build number 18.19.0.1345.
Open Bitdefender and go to Protection -> Antivirus -> Shield tab -> Modify -> Miscellaneous tab -> uncheck: Early boot scan -> click OK to confirm
A Windows restart is required.0 -
The solution for the black screen at boot is now available in the latest build number 18.19.0.1345.
Open Bitdefender and go to Protection -> Antivirus -> Shield tab -> Modify -> Miscellaneous tab -> uncheck: Early boot scan -> click OK to confirm
A Windows restart is required.
It works!!! Thank you, thank you!0 -
It works!!! Thank you, thank you!
Georgia/Christian - will BD 2014 be updated to fix the problem as well?0 -
It has resolved the problem for me with my Win 7 machine, thanks Bitdefender team.
It does seem that the Windows logo during loading seems to be on screen for a little longer than before, but I may be imagining that.0 -
The solution for the black screen at boot is now available in the latest build number 18.19.0.1345.
Open Bitdefender and go to Protection -> Antivirus -> Shield tab -> Modify -> Miscellaneous tab -> uncheck: Early boot scan -> click OK to confirm
A Windows restart is required.
im using the trial version 18.17.0.1227 and i can't get the last update so how can you prove to me that it will work for me i won't pay for a software that my trial version doesn't work correctly0 -
Yes you can. It will download along with malware database updates. Then you will be prompted to restart for the update.
Anyhow that isn't a great 'fix' as it reduces the protection available supposedly paid for by us users. Given the choice of hobbling a product to gain back 30 seconds of my day I'll leave well alone.
What would be more interesting is a memory usage about turn...0 -
Yes you can. It will download along with malware database updates. Then you will be prompted to restart for the update.
Anyhow that isn't a great 'fix' as it reduces the protection available supposedly paid for by us users. Given the choice of hobbling a product to gain back 30 seconds of my day I'll leave well alone.
What would be more interesting is a memory usage about turn...
No i can't i have BD in my desktop and laptop i try to update and still have find nothing0 -
The solution for the black screen at boot is now available in the latest build number 18.19.0.1345.
Open Bitdefender and go to Protection -> Antivirus -> Shield tab -> Modify -> Miscellaneous tab -> uncheck: Early boot scan -> click OK to confirm
A Windows restart is required.
The word 'Modify' should say 'Custom' and pressing the 'Default' button should re-enable Early boot scan, but it does not.
Just a suggestion0 -
Now that we know what was causing the delay is there not some merit in keeping early boot scan?
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The solution for the black screen at boot is now available in the latest build number 18.19.0.1345.
Open Bitdefender and go to Protection -> Antivirus -> Shield tab -> Modify -> Miscellaneous tab -> uncheck: Early boot scan -> click OK to confirm
A Windows restart is required.
If thats the case then Ill just pass..... I can live with the delay than limit my protection
anyway ty Georgia0 -
If thats the case then Ill just pass..... I can live with the delay than limit my protection
You don't have to turn off the early boot scan, it's your choice, so you should still run the update.
Ro.0 -
I've deactivated early boot scan and boot time is over three minutes, boot with 2015 is horrible, maybe i've to downgrade to 2014 or 2013.
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I've downgraded to 2014, i've windows 7 x64 and boot time is much better now.
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I have applied the fix, and I am getting worse delays than ever before. Which is attested by the bootracer service I am applying to know how long it takes to reach the desktop !!!
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I have applied the fix, and I am getting worse delays than ever before. Which is attested by the bootracer service I am applying to know how long it takes to reach the desktop !!!
Does anybody else have any feedback on the results of this "fix". I'm still on BD 2014 AV+ and am wondering if going up to 2015 will improve the startup
(which is bad in 2014 as well).0 -
Does anybody else have any feedback on the results of this "fix". I'm still on BD 2014 AV+ and am wondering if going up to 2015 will improve the startup
(which is bad in 2014 as well).
Hiya,
It has improved the start-up times with my Win 7 desktop, not tried it on my Win 8.1 machines as I don't have a problem with those. Upgrading to 2015 is always a good idea as it brings a few improvements, such as being able to completely turn off Wallet.
Ro.0
