Update Won't Stop In My Bitdefender

Firecapt
Firecapt ✭✭✭
in General

When I sign on to My Bitdefender and go to "My Devices" the update button is spinning and never seems to stop; no matter how long I leave the page open or if I sign off, the button is still spinning.


If I click on the spinner, it says "Updating Device."


Anybody have any ideas?

Comments

  • Lionet
    Lionet
    When I sign on to My Bitdefender and go to "My Devices" the update button is spinning and never seems to stop; no matter how long I leave the page open or if I sign off, the button is still spinning.


    If I click on the spinner, it says "Updating Device."


    Anybody have any ideas?


    Hi Firecapt,


    Give information on your system please...


    Do you have W10? MyBitdefender was not fully fixed for W10 a few weeks ago... (as far as I could read on the french forum)


    Maybe you'd better keep updating the old way. (I never use MyBitdefender to update...)


    Good luck...


    Regards,


    L.

  • Rohugh
    Rohugh ✭✭

    @Firecapt,


    I would just ignore it as it does seem broken on Win 10 at the moment. I have one of my devices showing updating and quick scanning at the moment and have been for some time although according to the device GUI they are both completed.


    We will have to wait for Bitdefender to sort it out.


    Ro.

  • Firecapt
    Firecapt ✭✭✭

    Ro,


    I think you are right on this one! I don't use My Bitdefender to update, but nevertheless the update button on My Bitdefender keeps spinning.


    This is happening on my Windows 7,8.1 & 10 computers. Hopefully they will sort it out soon :rolleyes:

  • Rohugh
    Rohugh ✭✭

    Hah, my update is still spinning as well.


    The new 2016 version is released in 10 days and has a better dashboard that works well!


    Ro.

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