System Volume Information Files Not Found?

edwardio
edwardio
in Antivirus

Hey guys!


I was running a scan today when I noticed a few object that were not scanned.


File: C:\ProgramData\AVG2013\IDS\config\quarantinedList.zip=>quarantinedList.xml Password-protected Not scanned (file was password-protected)


File: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752} (object was not found)


File: C:\System Volume Information\{aac67029-4e36-11e5-9ee9-0024be423175}{3808876b-c176-4e48-b7ae-04046e6cc752} (object was not found)


File: C:\System Volume Information\{aac6706a-4e36-11e5-9ee9-0024be423175}{3808876b-c176-4e48-b7ae-04046e6cc752} (object was not found)


File: C:\System Volume Information\{aac6702d-4e36-11e5-9ee9-0024be423175}{3808876b-c176-4e48-b7ae-04046e6cc752} (object was not found)


File: C:\ProgramData\AVG2013\IDS\config\quarantinedList.zip.bak=>quarantinedList.xml Password-protected Not scanned (file was password-protected)


File: C:\System Volume Information\{aac67064-4e36-11e5-9ee9-0024be423175}{3808876b-c176-4e48-b7ae-04046e6cc752} (object was not found)


Is this a virus? What should I do ? :wacko:


Cheers

Comments

  • [Deleted User]
    [Deleted User]

    Edwardio:


    Two of those files appear to be AVG files. You should have completely removed all previous anti-virus applications before installing Bitdefender. Having more than one active anti-virus application is not recommended. Leads to all sorts of conflicts and computer slowdowns.


    BD does not scan password-protected files. That is normal behaviour. You could run the BD online scan if you are concerned and also download Malwarebytes Anti-Malware Free and scan with it as well, just to be sure.


    Hope this helps. Have a great day.


    Regards,


    -Phil

  • edwardio
    edwardio

    Thanks for replying.I did uninstall the previous applications I used before installing BD , however these two passwordprotected folders stayed and I don't know how to remove them. I''l try the scans, thanks.

  • Lionet
    Lionet ✭
    Thanks for replying.I did uninstall the previous applications I used before installing BD , however these two passwordprotected folders stayed and I don't know how to remove them. I''l try the scans, thanks.


    Hi edwardio,


    How did you de-install AVG?


    Phil Campbell is right, but I admit it's often difficult to be sure a software is fully deinstalled.


    Another way to check you have no malwares: to make and lauch an analysis in safe mode.


    rescue disk


    Regards,


    L.

  • edwardio
    edwardio

    Thanks for the advice! How do you make and launch an analysis?

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