Bd Support On Holiday?

BD has not been working for weeks, I've submitted log files, opened tickets, tried to get direct contact via Help Chat but no-one is home. Horrible service! I never noticed what a mess this company is until after they switched to subscriptions. Can I trust a company to deal with my security if they can't even keep track of or assist their own customers / connected devices?

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  • Lionet
    edited November 2015
    BD has not been working for weeks, I've submitted log files, opened tickets, tried to get direct contact via Help Chat but no-one is home. Horrible service! I never noticed what a mess this company is until after they switched to subscriptions. Can I trust a company to deal with my security if they can't even keep track of or assist their own customers / connected devices?


    Hi Daruhshie,


    Welcome on the forum!


    Please give information on your BD's failure and on your system too, it could help!


    An admin will probably answer soon.


    Some tips to clean your system (no defrag on a SSD drive)


    How to clean the system


    Remember:


    one and only one firewall,


    one and only one antivirus.


    Regards,


    L.