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Critical Error

Aldo
Aldo
in General

From this morning I keep getting the message of critical error of security service. It appeared suddently in both my Windows XP pc and now I can't use it. I think it's probably an update error but I don't know what I should do. Any suggestions?


Thanks, Aldo.

Comments

  • waking
    waking
    From this morning I keep getting the message of critical error of security service. It appeared suddently in both my Windows XP pc and now I can't use it. I think it's probably an update error but I don't know what I should do.


    I had the same thing happen to me immediately after a manual update of BIS 2015


    early Saturday on a Win7 64bit system. The BD service stopped responding and


    several reboots failed to get it working again. I wound up doing a "Repair"


    from the Control Panel Programs and Features "Uninstall or Change Programs".


    That would be Add or Remove Programs on XP.


    After the Repair an Update was needed, and luckily all went well after that.


    I too suspected a bad update caused it and was afraid the problem would return


    after the Repair/Update. But it didn't.


    If you have any custom settings they may have to be reset after a Repair.

  • Aldo
    Aldo
    I had the same thing happen to me immediately after a manual update of BIS 2015


    early Saturday on a Win7 64bit system. The BD service stopped responding and


    several reboots failed to get it working again. I wound up doing a "Repair"


    from the Control Panel Programs and Features "Uninstall or Change Programs".


    That would be Add or Remove Programs on XP.


    After the Repair an Update was needed, and luckily all went well after that.


    I too suspected a bad update caused it and was afraid the problem would return


    after the Repair/Update. But it didn't.


    If you have any custom settings they may have to be reset after a Repair.


    Thank you for the help. Yes it's what I did yesterday evening when I read in the French forum "http://forum.bitdefender.com/index.php?showtopic=68546" that other customers had experienced the same issue and the solution proposed. Luckily I was able to understand what to do and now it works. Hope it won't happen anymore...

  • jmwuytack
    jmwuytack

    I had the same message today. I've send a report to Bitdefender. Hope to have some feedback.

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