family pack 2016 device limit exceeded with one device in subscription window
Bought Family Pack unlimited devices 2 years. loaded on to first windows 10 laptop and when I tried to load onto another windows 10 laptop my subscription status showed the first laptop but under the second laptop it said device limit exceeded. Can' load to second laptop.
Comments
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Hello Rick,
Your account is now refreshed, let me know if you still encounter that issue.0 -
Hi - I've just upgraded to Bitdefender 2016 from 2015 with the family pack unlimited devices and got the same issue saying devices exceeded. Please can you do the same for me, thanks.0 -
I am having the same problem as well.... a fix please?
Cheers0 -
I am also facing the same issue. Device limit exceeded with Family Pack subscription renewal. Thanks0 -
Having the same problem as well. Appreciate your help.0 -
Same problem here, appreciate any assistance thanks0 -
having the same issue, please help0 -
2 hours ago, Sorin G. said:
just logged back onto Bitdefender Central and it still shows Device limit exceeded for the second device I've added. Is there something more I need to do?0 -
Hello,
It usually takes several minutes until the changes take effect.
Try now,
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1 hour ago, Sorin G. said:
Hello,
It usually takes several minutes until the changes take effect.
Try now,
I had to re-install on the Mac and all is good now. Thanks
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Same problem here , please help. Thanks.0 -
/index.php?/profile/134574-czimmed/&do=hovercard" data-mentionid="134574" href="<___base_url___>/index.php?/profile/134574-czimmed/" rel="">@czimmed I have refreshed your subscription.
Keep in mind that there is another thread for "Device limit reached". This specific thread is for Family Pack users that have limited devices.0 -
2 hours ago, Sorin G. said:
/index.php?/profile/134574-czimmed/&do=hovercard" data-mentionid="134574" href="<___base_url___>/index.php?/profile/134574-czimmed/" rel="">@czimmed I have refreshed your subscription.
Keep in mind that there is another thread for "Device limit reached". This specific thread is for Family Pack users that have limited devices.
Ok,thanks alot for your help and sorry for my mistake.0 -
I have the same issue
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/index.php?/profile/205603-samuel4567/&do=hovercard" data-mentionid="205603" href="<___base_url___>/index.php?/profile/205603-samuel4567/" rel="">@samuel4567 I have refreshed your subscription, however your issue is not similar to the one in this thread.
/index.php?/topic/72579-device-limit-exceeded/&do=embed">
If you do not have Family Pack as a subscription please use this thread.
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I am having the same issue.0 -
Hello,
/index.php?/profile/206730-kumara/&do=hovercard" data-mentionid="206730" href="<___base_url___>/index.php?/profile/206730-kumara/" rel="">@Kumara your issue is not similar to the one on this topic. However I have forwarded your ticket to our Commercial team for a resolution.0 -
Hi there
My subscription was recently auto-renewed and now I have the device limit exceeded message again - can you work your magic please? thanks
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