IOS BOX App crashes


Hello all. Has anyone experienced the IOS BOX app crashing when navigating from 'Devices' to 'Activity'? I've removed and re-installed the app, but did not alleviate.


 


Goatlocker

Comments


  • Hello, could you please tell us the type of device on which you are experiencing this and the iOS version running on it so that we can test this internally?


  • Sure, Mike. It's iPhone 6 Plus. IOS 10.2 I've been noticing now that it does it intermittently. I also have the continuing issue when scrolling through devices. The scrolling hesitating/jerking.


  • I have the same issue. My iPhone 7 plus on iOS 10.2.1 randomly crashes when I get a notification about a threat detected. I tap on the notification and it takes me to the "Notifications" tab but freezes and when I tap on "Activity" tab it crashes. I open the app back up and its fine. This is a random weird issue I am also having.


  • Any news if BD has/will fix the App?


     

  • Medic427
    edited March 2017


    I have the same issue, and I just accept it as part of the quirks of the system for Bitdefender's Box interface. I accept it because I am just Thankful Bitdefender offers this solution for the protection for the IofT because otherwise, we would have NO protection on any of our game consoles or in-house Thermostats. I look forward to Bitdefender Box Version 2.0, and I know things will get better and better :). In the mean time Thank you Bitdefender :).