Wallet - Wrong Password
I am on Windows 7 Ultimate.
I found a couple of days ago that when I try to open Wallet - it asks for the master password as usual. But - it keeps telling me that the master password is incorrect.
I downloaded the reset_password program so I could reset the password for the product. Started windows in safe mode - ran the program - gave me a cmd and it appeared to complete so I pressed a key to finish up.
I restarted windows normally - tried to open Wallet and got the same kind of message after trying to enter the master password. I then realized that I needed to set the password for the product so I went in under general settings and enterd the password. When I try to get into Wallet it keeps telling me that the master password is incorrect.
I selected to create a new wallet - when I do - it warns me about losing all data - then when I try to open the new wallet - I enter my "master password" and it still gives me the error Wrong Password.
I can go into the product under settings - try to change the password - it asks for the original password I key that in and I can get into entering a new password. I can get into the MyBitdefender on the web with no problem either.
So what am I mssing?